Jan 20 INSEAD Professor Markus Christen // The Solutions Strategy – B2B Marketing, Zurich

Registration is open here for an evening with INSEAD Professor Markus Christen and special guests Jahangir Doongaji, Executive Board Member, Hilti, the Liechtenstein-based group providing system solutions for the professional construction industry, generating CHF 4.5 billion annually, and Bruno Mendler, Chief Strategy Officer of Bühler Group.

Innovating With a Solutions Strategy, January 20, 2016, Zurich

You are invited to a premium knowledge event with INSEAD’s Markus Christen sharing the latest insights on ‘Solutions Strategies’, while INSEAD alumnus Jahangir Doongaji, MBA 96D, and Bruno Mendler, Chief Strategy Office of Bühler Group, will present their experience with its implementation.

A solutions strategy is attractive in fiercely competitive industries. It is preferable to relying only on cost-cutting or only on product differentiation. It is a ‘smart’, partially-customized integration of products & services that solve customer’s most pressing problems (such as productivity or risk management). It’s also hard to do. It takes longer, has more hurdles and involves more pain than expected for most firms, according to Christen’s research on more than 50 businesses in Europe. He counts Hilti and Bühler as success stories.

The speaker program will be followed by Q&A, and a sumptuous Apéro Riche. Don’t miss the first big event of the New Year!


Markus Christen

Associate professor of Marketing, INSEAD

Executive Board Member, Hilti

Based in Fontainebleau, Markus Christen is best known for his research revealing profitable marketing strategies. He has a PhD in Marketing from Fuqua at Duke University; University of Oregon, MBA, and a MSc in Mechanical & Industrial Engineering, ETH. He also wrote one of the Case Centre’s bestselling studies

Jan Doongaji, MBA 96D

Executive Board Member, Hilti

In his current role since 2014, Jahangir Doongaji joined Hilti in 2000. Most recently he led the Power Tools & Accessories division, after leadership roles in marketing and customer service. Before Hilti, Jahangir Doongaji served ABB in a variety of roles and countries. He also holds a MSc in Mechanical and Industrial Engineering, ETH.

Key Facts

When:  Wednesday, January 20, 2016 18:30 – 21:30

Where: Zunfthaus zur Saffran, Limmatquai 54, 8001 Zürich

Tickets: CHF 65 for Swiss NAA Members (paid up) / CHF 90 for non-NAA Members


On Amiando amiando.com/INSEADSOLUTION
INSEAD Alumni Association Switzerland, Zürich Chapter

Alexander Wyss, MBA ‘01D, Chapter President